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All In Bug

 
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MrLob



Joined: 23 Dec 2007
Posts: 5

PostPosted: Sun Dec 23, 2007 8:26 am    Post subject: All In Bug

In a cash game, if you go all in, get called by someone with fewer chips, and then lose the hand, the software shows that you lost your entire stack.
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Jani
Poker Evolver Team Member
Poker Evolver Team Member


Joined: 08 May 2007
Posts: 26

PostPosted: Sun Dec 23, 2007 9:48 am    Post subject:

In which poker room are you playing? Could you please send log file (poker_evolver.log) to support@pokerevolver.com so we can solve the problem. Log file can be found in 'logs' directory under Poker Evolver installation directory.
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MrLob



Joined: 23 Dec 2007
Posts: 5

PostPosted: Sun Dec 23, 2007 5:45 pm    Post subject:

I tried to send the log files but could not do so. Computer said file was open somewhere, but it was not.
I was playing on Poker Stars when this occurred.
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Jani
Poker Evolver Team Member
Poker Evolver Team Member


Joined: 08 May 2007
Posts: 26

PostPosted: Sun Dec 23, 2007 8:11 pm    Post subject:

Close all programs and try again. Poker Evolver uses that file when PE is running. Does this help?
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MrLob



Joined: 23 Dec 2007
Posts: 5

PostPosted: Sun Dec 23, 2007 8:27 pm    Post subject:

I will try again, but all programs were closed when I tried sending the logs.
What I meant by the Poker Stars comment was that the bug occurred while I was playing on Stars.
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MrLob



Joined: 23 Dec 2007
Posts: 5

PostPosted: Sun Dec 23, 2007 8:42 pm    Post subject:

I got the logs to send.
I had to go and turn off the automatic Poker Evolver icon in order for them to send.
This is another "bug" you may want to look into.
I don't know if it will help, but the specific hand I am talking about is PS Hand 14039051026
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