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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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 Posted: Mon Sep 24, 2007 1:34 am Post subject: HUD Not Working w/ P* |
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I have the current release 1.0.5 and the HUD isn't working... Any ideas?
Thanks |
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Matti
Poker Evolver Team Member
Joined: 04 Feb 2007
Posts: 145
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| Posted: Mon Sep 24, 2007 7:14 am Post subject: |
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Do you have hand history saving turned on?
See Poker Evolver user's manual for more details on how to configure client software of poker room so that Live Tracking will work. |
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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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| Posted: Mon Sep 24, 2007 1:33 pm Post subject: |
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| Matti wrote: | Do you have hand history saving turned on?
See Poker Evolver user's manual for more details on how to configure client software of poker room so that Live Tracking will work. |
Of course... I am an original beta tester so I am fimilar with how the program works. It seems that the HUD stoped working after the last P* update. I am not sure otherwise... Please advise... |
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Matti
Poker Evolver Team Member
Joined: 04 Feb 2007
Posts: 145
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| Posted: Mon Sep 24, 2007 1:52 pm Post subject: |
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Weird, just tested myself and seems to work correctly.
Is the exact version number 1.0.5.1? This can be found out from Help / About.
At which levels are you playing? Does the problem appear on all levels?
FL, PL or NL? |
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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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| Posted: Mon Sep 24, 2007 2:37 pm Post subject: |
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| Matti wrote: | Weird, just tested myself and seems to work correctly.
Is the exact version number 1.0.5.1? This can be found out from Help / About.
At which levels are you playing? Does the problem appear on all levels?
FL, PL or NL? |
I am not at home at the moment so I am not sure about the version. I do know its 1.0.5 but unsure about the .1... I will check and post when I get home.
As far as the stakes go is NLHE 6 Max $0.10/$0.25 I have also tried it out on the $0.25/$0.50 NLHE 6 Max with no luck.... |
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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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| Posted: Sun Sep 30, 2007 12:12 am Post subject: |
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I am running software version 1.0.6.0
Still having issues with HUD... |
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Jani
Poker Evolver Team Member
Joined: 08 May 2007
Posts: 26
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| Posted: Sun Sep 30, 2007 8:30 am Post subject: |
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| Hmm... Send us your log file, maybe it will show something. Log file (pokerevolver.log) can be found under PE in log directory. |
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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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| Posted: Sun Sep 30, 2007 3:53 pm Post subject: |
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| Jani wrote: | | Hmm... Send us your log file, maybe it will show something. Log file (pokerevolver.log) can be found under PE in log directory. |
Here it is...
09/29/2007 19:06:10|Info|Poker Evolver logger initialized.|
09/29/2007 19:06:10|Info|Poker Evolver v. 1.0.6.0|
09/29/2007 19:06:10|Info|SYSTEM INFO|
09/29/2007 19:06:10|Info|.NET Version: 2.0.50727.832|
09/29/2007 19:06:10|Info|Operating System: Microsoft Windows XP Home Edition|
09/29/2007 19:06:10|Info|Version: 5.1.2600|
09/29/2007 19:06:10|Info|System Type: X86-based PC|
09/29/2007 19:06:10|Info|Total Physical Memory: 1,046,604 KB|
09/29/2007 19:06:10|Info|CPU Manufacturer: GenuineIntel|
09/29/2007 19:06:10|Info|CPU: x86 Family 15 Model 4 Stepping 3|
09/29/2007 19:06:10|Info|CPU Speed: 2.992G Hz|
09/29/2007 19:06:10|Info|CPU Manufacturer: GenuineIntel|
09/29/2007 19:06:10|Info|CPU: x86 Family 15 Model 4 Stepping 3|
09/29/2007 19:06:10|Info|CPU Speed: 2.992G Hz|
09/29/2007 19:06:11|Info|Loading application settings...|
09/29/2007 19:06:11|Info|Full version.|
09/29/2007 19:06:11|Info|Initializing data access...|
09/29/2007 19:06:11|Info|Initializing recorder system...|
09/29/2007 19:06:11|Info|Initializing statistics system...|
09/29/2007 19:06:12|Info|Initializing roll system...|
09/29/2007 19:06:12|Info|Initializing agent system...|
09/29/2007 19:06:12|Info|Initializing main system...|
09/29/2007 19:06:17|Info|Starting the main system...|
09/29/2007 19:06:17|Info|Opening database C:\Program Files\Poker Evolver\data\Magnum RT PS.db|
09/29/2007 19:06:20|Info|Database version OK (36)|
09/29/2007 19:27:28|Info|Shutting down main system...|
09/29/2007 19:27:28|Info|Saving application settings...|
09/29/2007 19:27:28|Info|Stopping the agent system...|
09/29/2007 19:27:28|Info|Closing the database|
09/29/2007 19:27:28|Info|Closing database. Requests: 0| |
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Matti
Poker Evolver Team Member
Joined: 04 Feb 2007
Posts: 145
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| Posted: Mon Oct 01, 2007 8:58 am Post subject: |
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For some reason PE does not detect your PokerStars windows at all.
Could you send us a screenshot of PokerStars lobby window and a screenshot of poker table? We might be able to see if there's something that we must take into account. Screenshots can be sent to support(at)pokerevolver.com
There might be some setting in the PokerStars software which causes this and which we must find out. |
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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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| Posted: Mon Oct 01, 2007 1:29 pm Post subject: |
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| Matti wrote: | For some reason PE does not detect your PokerStars windows at all.
Could you send us a screenshot of PokerStars lobby window and a screenshot of poker table? We might be able to see if there's something that we must take into account. Screenshots can be sent to support(at)pokerevolver.com
There might be some setting in the PokerStars software which causes this and which we must find out. |
E-mail with screen shots has been sent... Thanks! |
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Matti
Poker Evolver Team Member
Joined: 04 Feb 2007
Posts: 145
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| Posted: Tue Oct 02, 2007 8:42 am Post subject: |
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Thanks for screenshots. Everything seems normal.
Are you running PE with user who has administrator priviledges?
You can also try if re-installing Poker Evolver helps.
You have probably already tried to turn live tracker off and back on?
If nothing of these works, we will continue to examine the problem. |
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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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| Posted: Thu Oct 04, 2007 2:33 pm Post subject: |
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| Matti wrote: | Thanks for screenshots. Everything seems normal.
Are you running PE with user who has administrator priviledges?
You can also try if re-installing Poker Evolver helps.
You have probably already tried to turn live tracker off and back on?
If nothing of these works, we will continue to examine the problem. |
#1 Yes
#2 I have uninstalled and reinstalled the program
#3 Done it several times..
Any other ideas?? |
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Matti
Poker Evolver Team Member
Joined: 04 Feb 2007
Posts: 145
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| Posted: Fri Oct 05, 2007 3:58 pm Post subject: |
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Thank's for your reply,
We have tried to reproduce the problem but with no luck and so we have no solution yet. We however really want to solve this.
I would like to know if you have possibility to try out Poker Evolver on another computer and test whether the problem exists? It would also help if you can try it on the same computer but with another PokerStars account. |
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Biznis
Joined: 10 Oct 2007
Posts: 7
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| Posted: Thu Oct 18, 2007 5:47 am Post subject: |
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| I seem to be having the same problem with Poker Stars now. When I start Party Poker the tracker works, but for some reason it has stopped working on Stars All together, I'll test if it works on my laptop later. Would it maybe have anything to do with playing other cash games then Hold'em? |
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ACESFULL
Joined: 07 Jul 2007
Posts: 19
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| Posted: Thu Oct 18, 2007 11:55 am Post subject: |
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| Matti wrote: | Thank's for your reply,
We have tried to reproduce the problem but with no luck and so we have no solution yet. We however really want to solve this.
I would like to know if you have possibility to try out Poker Evolver on another computer and test whether the problem exists? It would also help if you can try it on the same computer but with another PokerStars account. |
I don't have another computer to use. I also don't have another P* acct. I have dl the new software version last night and I still have the same issue as before. Any other ideas? |
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