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saskaman
Joined: 13 May 2008
Posts: 15
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 Posted: Tue May 13, 2008 6:51 pm Post subject: Registered and paid but no key |
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Hello,
I have downloaded your software and paid for it. I got a confirmation email but no registration key was attached. How do I register your product? When will the key be sent to me? |
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Ilkka
Poker Evolver Team Member
Joined: 04 Feb 2007
Posts: 99
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| Posted: Wed May 14, 2008 8:28 am Post subject: Re: Registered and paid but no key |
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| saskaman wrote: | | I have downloaded your software and paid for it. I got a confirmation email but no registration key was attached. How do I register your product? When will the key be sent to me? |
The registration code is sent in a separate email after the confirmation email. You should have received the code by now.
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Evolutionary poker tools |
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Interpol
Joined: 17 May 2008
Posts: 1
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| Posted: Sat May 17, 2008 4:05 am Post subject: |
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| I also registered and paid about 24 hours ago, but I haven't even got a confirmation e-mail. How long is it meant to take till I get the key?? Shouldn't be that complicated to send an email... |
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Ilkka
Poker Evolver Team Member
Joined: 04 Feb 2007
Posts: 99
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| Posted: Sat May 17, 2008 7:29 am Post subject: |
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| Interpol wrote: | | I also registered and paid about 24 hours ago, but I haven't even got a confirmation e-mail. How long is it meant to take till I get the key?? Shouldn't be that complicated to send an email... |
It shouldn't take more than an hour so something has happened to the email. I suggest you send an email to support(at)pokerevolver.com telling the email address you used with the purchase and preferably some proof of the purchase.
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Evolutionary poker tools |
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